Privacy Policy

Effective Date: December 08, 2025
Last Updated on: December 08, 2025

LU Events and any of its affiliates or subsidiaries are described in this privacy policy ("Privacy Policy"). As a Controller ("You"), we ("We", "Us", "Our") process personal data obtained from natural persons in accordance with clause 2 below.

If you do not consent to the gathering and processing of your personal information, you are free to refuse to give us the information we need, in which case you are not permitted to use our platform or website.

1.DEFINITIONS
1.1 "Controller" refers to any natural or legal person, public authority, agency, or other entity that decides how and why to process personal data, either alone or in conjunction with others.

1.2 "Organiser" refers to any individual or organization that uses the platform to inform users about and advertise forthcoming events.

1.3 "Personal Data" refers to any information about an identified or identifiable natural person; an identifiable natural person is one who can be identified, either directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to that natural person's physical, physiological, genetic, mental, economic, cultural, or social identity.

1.4 "Process or Processed or Processing" refers to any action or series of actions that are carried out on personal data or sets of personal data, whether or not they are automated. These actions include gathering, recording, organizing, structuring, storing, adapting or altering, retrieving, consulting, using, disclosing through transmission, disseminating, or otherwise making available, aligning or combining, restricting, erasing, or destroying.

1.5 "Processor" refers to any natural or legal person, public authority, agency, or other entity that handles personal data on the Controller's behalf.

1.6 "Platform" shall mean what the Terms of Use define.

1.7 "Sensitive Personal Data" must be understood in accordance with SPDI Rule 3.

1.8 "SPDI Rules" refers to the 2011 Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules.

1.9 "Terms of Use" refers to the terms of usage found in Terms of Use.

1.10 "User" refers to any individual or organization that utilizes the Platform to learn about forthcoming city activities.

1.11 "Website" refers to the websites that we run.

2. HOW YOUR PERSONAL DATA IS COLLECTED, USED, AND SHARED
2.1 PERSONAL DATA GATHERED BY US
Any information entered on the platform or given to us in any manner may be collected by us, including but not restricted to: - Account credentials (full name, email, password, phone, gender, address, and photo). - Content created by users (public contributions, reviews, comments, and posts). Settings and preferences. - Interactions and exchanges with us, other users, or organizers. Submitted content for promotions, competitions, or surveys. - Information disclosed via authorizations or social media logins. Information or data from partners that is accessible to the public. Geolocation information when the user has given permission. Device details, device identifiers, IP address, operating system, hardware type, browser type, mobile network details, app activity, transaction logs, last URL visited, and error logs. Data from analytics, cookies, web beacons, and tracking technologies, including IDs like AAID or IDFA. Information from advertising partners, contractors, vendors, analytics, and situations involving business transfers.

You are a: user who use the platform to purchase tickets, complete an event inquiry form, or apply a coupon code.
Data We Collect : Your contact details, including your full name, phone number, email address, and other sign-up details establishing an account for a user, confirming their identification, and assisting them in logging into our platform.
We use Your Data:
To inform a user of any platform updates that they might find interesting.
To promote activities according to your hobbies, preferred city, etc.
To handle any transactions made while the tickets are being sold.
We share Your Personal Data: Third-party partners who help us give you access to our platform.

You are a: User/ Organiser details in form of that you have included in any survey, question, comment, or feedback.
We use your data: To improve Our Services
We share Your Personal Data: Third-party partners who help us give you access to our platform.

You are a: User who signs up as Organizer or creates events on our platform.
Data We Collect : Your company name, business portal, and contact details, including phone number and email. Furthermore, your bank account details, PayPal account details, and any third-party payment account details
We use your data: 
To establishing a brand page and an event page, confirming the identities of the organizers, and assisting them in logging into our platform.
To educate, market, and advertise our platform to you.
Only payment, billing, and taxes purposes may use the financial data that is gathered.
We share Your Personal Data: Third-party partners who help us give you access to our platform.

2.2 PERSONAL INFORMATION WE GATHER THAT YOU DO NOT DIRECTLY PROVIDE
You are a: 
Data We Collect: Your use of our website or emails (including Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and perhaps the quantity of clicks or other identifiers) As stated in clause 9.
We use your data: 
For market research and analysis
To defend our data against any threats, infractions, and breaches.
To educate and advertise our platform to you.
We share you data: Third-party partners that supply us with services related to this processing.

You are a: user who registered on the platform utilizing third-party sign-on services or their social media accounts.
Data we collect: Details about your social media profiles that you have shared publicly.
We use your data:
Creating an account, confirming users' identities, and assisting users with using our platform.
To educate, market, and promote our platform in accordance with user interests while adhering to relevant legal requirements.
To use email, SMS, WhatsApp, or RCS to inform the user about any alerts or updates or to discuss the current platform with them.

You are a: An individual or group that utilizes and engages with our platform
Data we collect: 
The operating system version and the type of gadget you have.
Your use of Our Platform, including the kinds of material you interact with or see, the features you use, the actions you take, and the timing, frequency, and length of your activities—some of which may be considered Personal Data.
We use your data:
To assess, develop, and enhance our platform
For product analysis, market research, and market analysis.
To offer assistance about your inquiries

You are a: User whose information is either (a) accessible on public platforms or (b) shared with us by third-party sources in compliance with applicable laws and confidentiality agreements.
Data we collect: Your full name, phone number, email address, title, and company name are all examples of your contact details. This data may be combined with any personal information you have given us.
We use your data: To produce more specialized advertising to provide services that might be of interest to you, as well as to update, grow, and analyze our records.
We share you data: Third-party partners that supply us with services related to this processing.

2.3 If you give us any personal information about other people, you acknowledge that it may be used in line with this privacy policy, that you have the right to do so, and that you have gotten the required consent. Please use the details in clause 12 below to get in touch with Us if you think that Your Personal Data has been improperly supplied to Us.

2.4 In addition to the information in the above table, We may also share Your Personal Data with an entity to which we sell all or a portion of our business, or in any other way in connection with a merger, consolidation, change in control, reorganization, or liquidation of all or a portion of our business.
b. Government agencies, courts, law enforcement agencies, regulators, auditors, and any entity designated or asked by relevant regulators to conduct inquiries or audits of our operations.
c. Expert advisors who help us manage our business effectively, handle our claims, enforce our contracts and procedures, and resolve any issues we may get into.

2.5 The website has social media features and widgets that are either hosted directly on the website or by a third party. The privacy policy of the companies who supply these features and widgets governs how you interact with them. To understand and modify the information submitted to us through these third-party services, you should review your privacy settings.

3. LEGAL BASIS FOR PROCESSING (EEA REGION)
3.1 If you are a data subject from the European Economic Area, our legal justification for gathering and utilizing the aforementioned personal data will vary depending on the particular situation in which we gather it.

3.2 Generally, we will only collect personal data from you when it is necessary to fulfill a contract with you, when the processing is in our legitimate purposes and does not conflict with your fundamental rights and freedoms or data protection interests, or when we have your consent. In certain situations, we could also be required by law to gather your personal information. You have the right to revoke your consent at any time if we process personal data based on your consent.

3.3 Please use the contact information listed in clause 12 to get in touch with us if you have any queries or require further information about the legal basis for the collection and processing of your personal data.

4. INTERNATIONAL TRANSFER
4.1 We primarily handle personal data. However, for the reasons listed in Section 2, we may move personal data outside of the US East AWS Datacenter. We will guarantee that the recipient of Your Personal Data provides a sufficient degree of protection that is at least on par with what is offered by relevant data protection regulations.

4.2 If you are a resident of the European Economic Area and your personal data is processed outside of the EEA, we will make sure that the recipient provides a sufficient degree of protection. For example, we may do this by entering into standard contractual clauses for the transfer of personal data that have been approved by the European Commission (Article 46 General Data Privacy Regulation, 2016), or we may request your prior consent to such international data transfers.

5. RETENTION OF PERSONAL DATA
5.1 We keep the personal information we acquire when it is necessary for a legitimate business to continue.

5.2 If Personal Data is not required to be retained under clause 5.1 above, we will either aggregate or delete it; if this is not feasible, we will securely preserve Your Personal Data and keep it separate from any additional processing until deletion is feasible.

5.3 Personal information is only kept for as long as is required to comply with legal requirements, conduct lawful business, or prevent fraud. Personal information will be removed or de-identified upon user request or account closure, unless retention is required by law or is needed for contract enforcement and dispute settlement.

6. SECURITY OF PERSONAL DATA
6.1 To safeguard the personal information we gather and process, we employ the proper organizational and technical safeguards. The safeguards we employ are meant to offer a degree of protection commensurate with the danger of processing your personal information. As stated in this policy, please get in touch with us right once if you have any concerns about the protection of your personal information.

7. YOUR RIGHTS
7.1 Users agree to receive updates, promotional communications, and other information from the company by registering. You can ask us to access and update your personal information.

7.2 You have the right to revoke your consent at any time if we have collected and processed your personal data with your consent. Withdrawing your consent won't have an impact on the legality of any processing we've done before, nor will it have an impact on processing of your personal data that was done using legitimate processing justifications other than consent.

7.3 You may file a complaint against our collection and use of your personal data with a data protection authority. Please get in touch with your local data protection authority as directed by the applicable data protection laws.

7.4 Users can change their notification settings or follow unsubscribe instructions to stop receiving non-essential marketing emails at any time. By selecting the "unsubscribe" or "opt-out" link in the marketing emails we send you, you can exercise this right. Please get in touch with us if you would like to stop receiving other types of marketing, like telemarketing or postal marketing.

7.5 You also have the following rights if you live in the UK, Switzerland, or the EEA:

7.5.1 You can ask us to erase and delete your personal information.

7.5.2 You have the option to object to how your personal data is processed, request that it be portable, or ask us to limit how your personal data is processed.

7.6 Please contact us using the information in paragraph 12 if you would like to exercise your rights under this clause. In compliance with current data protection legislation, we shall verify any requests before acting upon them and promptly address any requests we receive from those who want to exercise their rights.

7.7 How to Make a Data Deletion Request
Please take the following actions if you want your personal information to be removed:

With the subject line "Data Deletion Request" and your name and account information, send an email to support@littleutsav.com.
We will process your request within 30 days or a fair amount of time after receiving it, and we will send you an email confirming the deletion.
For legal requirements or fraud protection, we might save financial transaction or other data.

8. NOTICE FOR CALIFORNIA RESIDENTS: 
8.1 Only residents of California and the personal data we gather for business purposes are covered by clause 8. The California Consumer Privacy Act of 2018, as modified by the CPRA, is referred to as "CCPA." The California Privacy Rights Act is referred to as "CPRA." The terms "business," "business purpose," "consumer," "personal information," "sale/sell," "service provider," "sensitive personal information," and "share" shall have the meanings specified by the CCPA for the purposes of this section.

8.2 In the twelve (12) months prior to the Effective Date, we have gathered the following categories of personal information, and we may continue to do so:

a. Identifiers like a real name, alias, postal address, internet protocol address, email address, account name, social security number, passport number, or other like identifiers;

b. Signature, physical attributes or description, phone number, bank account number, credit card number, debit card number, or any other financial, medical, or health insurance-related information;

c. Classification features like gender and birthdate that are protected by federal or California law;

d. Information about online or other electronic network activity, such as browser history, search history, as well as details about how a customer has interacted with an online application, website, or advertisement;

e. Geolocation information

f. Information that is auditory, electronic, optical, thermal, olfactory, or comparable.

8.3 Personal Information Disclosure. In the twelve (12) months prior to the Effective Date, we disclosed the categories of personal information listed in clause 8.2 above for a business purpose. We may also disclose such personal information to contractors, service providers, and other third parties that support our business, provided that they: (a) do not sell or share such personal information; (b) retain, use, or disclose such information for any purpose other than the specific purpose of performing the services specified in our contract with them; or (c) combine such information with any other information that they receive directly. We don't sell or share the personal data as those terms are defined in the CPRA. Without the approval of the minor or, in the case of a minor under the age of thirteen (13), the consent of the minor's guardian, we do not sell or share the personal information of minors who are at least thirteen (13) but under sixteen (16). In the twelve (12) months leading up to the Effective Date, we have neither sold nor shared any personal information. The personal information gathered to verify a customer's request will not be disclosed further, nor will it be kept longer than is required for verification.

8.4 The CCPA grants you the following rights:

8.4.1 You can ask us to reveal specifics and categories of the personal data we have gathered about you;

8.4.2 Only personal information collected after January 1, 2022, will be subject to your request for Us to reveal Your Personal Information collected twelve (12) months previous to the Effective Date.

8.4.3 You may ask us to reveal: (a) Your Personal Information Sold or Shared; and (b) The service provider, contractor, or third party (as defined by the CPRA) to whom such information is sold or shared.

8.4.4 You can ask us to update your personal information if it is incorrect.

8.4.5 You have the right to ask that any personal information that we, our service provider, contractor, or any other third party to whom we have supplied personal information be deleted. To stop the sale of the personal information you have requested to be deleted, we will keep a private record of every deletion request.

8.4.6 In the event that your personal information is sold or shared, you are entitled to choose not to participate.

8.4.7 You can ask us to restrict how we use your sensitive personal data.

8.4.8 You can ask for certain portions of your personal information to be transferred to another organization.

8.4.9 If you exercise your rights under the CCPA, you are entitled to be free from discrimination.

8.5 California By contacting us using the information in paragraph 12, consumers can exercise their rights under the CCPA. Before responding to any requests, we will confirm them and do so in a timely manner. Additionally, consumers have the option to appoint an authorized agent to act on their behalf.

9. COOKIE POLICY
9.1 Cookies are text files that we install on your computer in order to gather basic internet log data and visitor behavior data. We may automatically gather your personal information when you visit the website or websites using cookies or other comparable technologies. Additionally, we establish cookies to gather data that is either used in aggregate form to help us understand how our websites are being used or how successful our marketing efforts are, to help us customize the websites for you, or to make advertising messages more relevant to you.

9.2 necessary Cookies: We set necessary cookies to allow fundamental features including accessibility, network management, and security. You can't choose not to accept these cookies. You can, however, disable these by adjusting your browser's settings, albeit this might have an impact on how the website or websites work.

9.3 Analytics, Customization, and Advertising Cookies: By gathering and reporting data on your usage of our website or websites, we are able to improve them. Cookies gather data without immediately identifying any individual.

9.4 Cookies and Tracking Technology: We save user choices and settings using cookies, pixel tags, beacons, and similar technology. Provide advertising and content that is tailored to each individual. Examine how users engage with the platform or our correspondence. Improve the platform's security, navigation, and functionality. Platform functions may be impacted if you disable cookies, which you can do in your browser or application. It is impossible to disable essential cookies that are required for platform security and basic functionality.

9.5 As required by applicable regulations, a cookie banner will appear when you visit the website or websites, offering more information about cookies and ways to opt out of non-essential cookies.

10. PRIVACY OF CHILDREN
10.1 People under the age of sixteen should not use this platform. We don't intentionally get data from kids. If a child's information is unintentionally gathered without their consent, it will be immediately removed upon discovery or at the request of a parent or guardian.

10.2 We acknowledge the significance of children's privacy and safety. Without the approval of the child's parent or legal guardian, we never ask for or intentionally gather any personal information from minors under the age of sixteen. Parents or guardians have the ability to review, amend, or remove the Personal Data of children for whom they have already given consent. Parents or guardians should contact us via the email address listed in clause 12 if they learn that their kid has given us personal information without their permission.

11. NOTICE TO USER AND OTHER EXCLUSIONS
11.1 When an organizer gathers user personal information on their event page, that organizer is the controller of that information. Users' data privacy inquiries and requests should be sent to the Organiser in its role as the Users' Controller regarding the extra information that Organisers gather on their brand site. The privacy, security, and data retention policies of the organizers, which may differ from this notice, are not our responsibility. In addition to any and all privacy policies, agreements, or other obligations pertaining to the collection of Personal Data in connection with the use of their brand page by the users, the organizers of Our Platform are solely in charge of creating policies for and guaranteeing compliance with all applicable laws and regulations.

11.2 There are links to other websites on our website or websites. If you click on a link to another website, you should read their privacy statement because our policy only applies to our website or websites. To learn more about these other websites' policies on personal data, we advise you to read their privacy statements.

11.3 Aggregated data that summarizes statistical data about groups of members and does not contain names, contact details, or any other information that could be used to identify a specific individual is exempt from this policy.

11.4 Websites will follow the Google API Services User Data Policy, including the Limited Use guidelines, when using and transferring data from Google APIs to any other application.

12. DISPUTE RESOLUTION & JURISDICTION
12.1 The Little Utsav headquarters, located at #1, Bengaluru, Karnataka, India, must be notified in writing of any disagreements, claims, or complaints resulting from the use of the website, platform, or related services. After receiving this notification, the business will have thirty (30) days to address and try to resolve the matter. The party will not be permitted to pursue any claim in any court of law if such notice is not given and peaceful resolution procedures are not completed. Legal action may only be started, precisely in the courts in Bengaluru, India, under Indian law, once such procedures have been followed and no satisfactory settlement has been obtained. This provision does not preclude any party from requesting urgent or, if allowed by law, temporary legislative remedies.

12.2 Exclusive Jurisdiction & Governing Law Clause: Without taking into account conflicts of laws, all users and organizers hereby agree that any dispute or claim pertaining to the use of the platform, website, data, services, or these conditions shall be governed entirely by Indian law. All proceedings and claims will fall under the exclusive jurisdiction of the courts and tribunals located in Bengaluru, Karnataka, India. International users expressly agree and acknowledge that no action may be brought in any foreign court and that access and use indicate agreement of these jurisdictional provisions.

12.3 Foreign User conflict Section: For users who access the platform from outside of India, all claims, legal action, and conflict resolution must adhere to the specified escalation procedure and are solely governed by Indian law and the jurisdiction of Bengaluru, Karnataka, India. Legal remedies for complaints against the platform must be handled through the notice and jurisdiction framework outlined below, regardless of local laws pertaining to privacy or cookies.

12.4 Minor Claim Exclusion: Unless such issues result in a substantial breach of statutory rights or tangible financial loss, users and organizers expressly waive the right to bring claims for minor, technical, or non-material issues, such as temporary outages, minor website errors, or user experience dissatisfaction. Claims must follow the pre-litigation escalation procedure and relate to serious violations of these terms or applicable legislation.

12.5 Principles & Safeguards Section: Nothing in these conditions shall be interpreted to limit access to legal remedies after the necessary notice and resolution process has been exhausted, nor shall they operate to restrict, override, or waive any statutory or legal rights that cannot legally be contractually excluded. Natural justice principles underpin all of the procedures and dispute mechanisms outlined below, ensuring that each party has a fair hearing and a reasonable chance to address their issues.

12.6 Severability & Good Faith Clause: If a court of competent jurisdiction determines that any term or provision of this agreement is illegal, unlawful, or unenforceable, that provision shall be deemed eliminated or amended to the least extent necessary while the remaining terms remain in full force. In order to resolve any problems or disagreements under this policy, all parties agree to act in good faith.

13. USER INTERFACE IMPROVEMENT
Little Utsav may monitor and examine mouse activity, click patterns, and scrolling behavior when people engage with the website in order to enhance the user interface and online experience. The only reasons this data is gathered are to improve navigation, identify usability problems, and provide better features. Cursor tracking is not utilized for marketing, profiling, or other negative user actions, nor does it identify any specific user. By using the website, you agree to these UI enhancements and are aware that users are not in any way impacted, disadvantaged, or targeted by this data.

14. CONTACTING OUR GRIEVANCE OFFICER:
Aggregated data that summarizes statistical data about groups of members and does not contain names, contact details, or any other information that could be used to identify a specific person is exempt from this policy.

Please Take Note: Kumar Manju Keramgi

Support@littleutsav.com is the email address.

Address: #1, Bengaluru 560006, Karnataka, India

15. CHANGES TO THE POLICY
We check our policy frequently, and we may make changes to this page at any moment. This policy is subject to change at any time, and you will only be informed of significant changes.